TECHNICAL REPRESENTATION
CAPLINQ is your extended sales organization
Grow Sales in Europe with Sales Engineers and Onsite Technical Support
CAPLINQ is your extended sales organization
CAPLINQ's Technical Representation service acts as an extension of your sales organization.
CAPLINQ has a staff of technical engineers and technical service representatives that service customers in their own timezone and at their own premises to understand their needs and requirements.
The technical representation team is focused on meeting with customers and managing customer’s expectations with the supplier.
CAPLINQ EUROPE BV has a sales team comprised of engineers and technical sales staff just outside Amsterdam.
Our european office is within driving distance to Germany, France and the Benelux. Most other customers are within 3 hours flight, thus we can reach all your clients whenever they need.
Local technical sales and support
Be Global, act local.
Unlike a traditional distributor or agent relationship, CAPLINQ's technical representation service is a customized service that acts as a seamless extension of your organization. What does that mean? That's up to you to decide! Do you want a dedicated contact person in Europe? Ok. Do you just want someone a technical person to pick up the phone when your customers call? Sure. Want to hire someone locally and have the resource managed by us? We do that too. Simply want to publish a local European sales office on your website? Cool.
Technical representatives and engineers.
We provide the knowledge and expertise necessary to ensure that your client completely understand your product.
This approach ensures that your customers always have maximum benefit from their investment and also increases customer loyalty.
CAPLINQ will represent your business in technical meetings with customers, schedule visits with new potential clients and remain in contact with regular customers, discuss problem solving and present solutions to your customer.
We speak European
As a European company with a diverse workforce we’re at home with your customers’ language and customs.
Though CAPLINQ will entertain any possible relationship, our experience tells us that nothing beats face-to-face meetings with customers.
Our experienced sales staff understand European customs and norms as well as speak the language. Our technical service representatives speak English, German, Spanish, French, Dutch, Portugese and Italian. From our offices outside of Amsterdam in the Netherlands, we are within an 8-hour drive or a one hour flight of 95% of our customers.
Experience and the best team
Our team will ensure that your business is being properly represented. We can add value to your business through use of our expertise and by showing your customers that we are proactive in focus on their needs.
Customers want you to have local presence, CAPLINQ is the local presence they want combined with the support and customer services they need.
An extensive network
With our long history in technical products you can profit from our extensive network within the European market.
Though CAPLINQ will entertain any possible relationship, our experience tells us that nothing beats face-to-face meetings with customers.
Our experienced sales staff understand European customs and norms as well as speak the language. Our technical service representatives speak English, German, Spanish, French, Dutch, Portugese and Italian. From our offices outside of Amsterdam in the Netherlands, we are within an 8-hour drive or a one hour flight of 95% of our customers.
Experience and the best team
Our team will ensure that your business is being properly represented. We can add value to your business through use of our expertise and by showing your customers that we are proactive in focus on their needs.
Customers want you to have local presence, CAPLINQ is the local presence they want combined with the support and customer services they need.
Frequently Asked Questions about Technical Representation Service
Do you have technical engineers that go door-to-door looking for customers?
Yes, we have technical engineers. No, they don't go door-to-door knocking on customers' doors. We believe that customers can best be helped by being supported. It is the Technical Marketing team that drives the leads to our sales team. From there, our sales engineers will service the heck out of the customer, including traveling to their facility to support them onsite when needed.
What makes CAPLINQ's technical representation service so unique?
Where to start? Our technical representatives are technically trained by our team. With weekly online technical sessions, they are prepared to handle their customers' technical inquiries directly. They also are not involved with customer service, existing orders, or any quality complaints - CAPLINQ has different department for this. This frees up the sales person to provide a very high level of technical support that customers are always very impressed with.
TECHNICAL REPRESENTATIVE PROPOSAL
CONSULTANT
Fixed cost option, have a local sales and support agent to represent your company.
PROACTIVE SALES AGENT
Bush-beating & relationship building with customers, whether or not they manufacturer outside territory.
TERRITORY MANAGER
Want to reward aggressive growth, but don’t want agent’s success to make them lazy?